Misunderstood messages cause anger

anger  photo by EMiN OZKAN Izmir, Turkey http://www.sxc.hu/photo/492238 frustration conflictHave you noticed how sometimes a message is not received as intended? When misunderstood messages happen then it’s the shared responsibility of the originator and the recipient. The recipient needs to check out what they hear if it causes frustration and anger, then the originator needs to communicate their intended message differently in the second or third attempts. The initial feelings are to lash out in anger when conflict occurs. In an effort to resolve the conflict all parties have the responsibility to put the effort into transforming that conflict to agreement or at least an understanding of the interaction intended.

woke up from my afternoon nap very rested
I needed to share something with you by phone
much to my amazement it annoyed you
and your voice sounded harsh as you
expressed your frustration!
it felt like a slap across the face to me
we did this unpleasant verbal dance for a while
then I remembered that misunderstood messages are
communication gone wrong
so I let go of my anger otherwise it could get nasty
and instead took responsibility for not expressing
the intended message accurately
a calmness overcame me and
our conversation ended amicably

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